1. Your agreement with us
This End User License Agreement (EULA) governs access to Gofer Pro, including its website, web and mobile applications, and related services, provided by VI Software Solutions (“we,” “us”). “You” means the person using the service and, when acting for a business, that business.
By accepting this agreement when offered or using the service after being presented with these terms, you agree to them. If you act for a business, you must have authority to bind it. If you do not agree, do not use the service. You must be legally able to enter this agreement.
2. Permission to use Gofer Pro
Subject to this agreement and any applicable subscription, we grant you a limited, non-exclusive, non-transferable right to access and use Gofer Pro for your business operations. You may allow authorized staff to use the service under your account. This is permission to use the service, not a sale of the software or its intellectual property.
You are responsible for account information, user permissions, keeping credentials and private customer links secure, and activity under your account. Notify support@goferpro.ca if you suspect unauthorized access.
3. Acceptable use
You must use Gofer Pro lawfully and respect other people’s rights. Do not access another business’s data without permission, bypass security or usage limits, introduce malicious software, send unlawful or unsolicited messages, interfere with the service, or copy, resell, or reverse engineer the software except where applicable law permits it.
You are responsible for the accuracy and legality of records, attachments, staff information, tax settings, prices, and communications you provide. Obtain any required consent for customer messages, employee records, imports, and third-party integrations. Honour opt-outs and communications laws. Gofer Pro is not an emergency communication service.
4. Your records and our software
You retain ownership of the records and content you provide. You give us permission to host, process, transmit, and display that content as necessary to provide, support, and protect the service and carry out your instructions. Our handling of personal information is described in the Privacy Policy.
We retain rights in Gofer Pro’s software, design, and branding. You may provide feedback, and we may use it to improve the service without owing compensation. That permission does not transfer ownership of your business records.
5. Connected services, including QuickBooks
Integrations require your authorization and may be subject to separate provider terms, charges, availability, and technical limitations. You authorize Gofer Pro to read or send the information needed for the integration features you choose. Review imported records, tax mappings, invoices, and synchronization results before relying on them. Disconnecting an integration stops future synchronization but does not automatically undo records already transferred.
QuickBooks Online is provided by Intuit. Gofer Pro is independently operated and is not Intuit. Intuit is not responsible for Gofer Pro or its support. QuickBooks and Intuit are trademarks of Intuit Inc. No endorsement or production availability is implied. Integration availability may change when providers change their services.
6. Plans, fees, and changes
Any subscription price, billing frequency, usage allowance, trial, renewal, or cancellation condition must be disclosed in the plan or order you accept. Taxes and third-party charges may apply as disclosed. This website does not itself commit you to a paid plan.
If you accept a recurring subscription, you authorize the agreed recurring charges until cancelled under its disclosed terms. We will give advance notice of material price changes before they affect a renewal. Contact support@goferpro.ca about billing or cancellation. Statutory rights and any express refund commitments remain available.
7. Availability and your responsibilities
We work to keep the service available, but interruptions, maintenance, errors, and delays can occur. Features may change. Unless a separate written agreement says otherwise, we do not promise a particular uptime or support response time.
You remain responsible for running your business, reviewing financial and operational records, maintaining any required independent records, and complying with employment, accounting, tax, privacy, and other laws. Gofer Pro does not provide accounting, tax, or legal advice. Quotes, invoices, and contracts between your business and its customers remain your responsibility.
8. Suspension and ending service
You may stop using the service and request account closure through support@goferpro.ca. Cancellation of a subscription follows the terms you accepted for that subscription. We may suspend access to address a security threat, unlawful activity, non-payment, or a material breach. Where practical and lawful, we will explain the issue and allow a reasonable opportunity to resolve it.
If we discontinue the service, we will give reasonable notice where possible. Account owners may request an available export before closure. Retention and deletion are subject to the Privacy Policy and applicable legal obligations. Provisions that should reasonably survive termination, including ownership, unpaid fees, liability limitations, and dispute terms, continue to apply.
9. Warranties and liability
To the extent permitted by applicable law, the service is provided “as is” and “as available,” without implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee uninterrupted operation or error-free results. Nothing excludes a warranty or consumer protection that cannot lawfully be excluded.
To the extent permitted by law, neither party is liable to the other for indirect, incidental, special, or consequential loss, including lost profits or business opportunities. Our total liability arising from the service is limited to the greater of CAD $100 or the fees you paid us for the service in the 12 months before the event giving rise to the claim. These limits do not apply to fraud, wilful misconduct, or liability that cannot lawfully be limited. Your obligation to pay agreed fees is not limited by this paragraph.
10. Updates, law, and contact
We may update this agreement and will provide reasonable notice of material changes before they take effect, except where a faster change is necessary for legal or security reasons. If you disagree, you may stop using the service and cancel under your applicable plan terms. We will obtain additional acceptance when required by law.
This agreement is governed by the laws of British Columbia and the applicable federal laws of Canada, subject to any mandatory rights or jurisdiction rules. Please contact us first to try to resolve a concern. If a provision is unenforceable, the rest of the agreement remains effective. A failure to enforce a provision is not a waiver.
Questions, support requests, and legal notices: VI Software Solutions, support@goferpro.ca.